The Mission is experiencing unprecedented demand for food parcels during COVID-19. We are currently distributing 1,200 food parcels per week, instead of 450. We have fast tracked those in need of emergency housing and currently have 103 in temporary or...
The Auckland City Mission has now moved into Level 3 until at least Friday 14th August 11.59pm. The work that the Mission team has done previously sets the organisation in good stead to be able to quickly adapt once again. We have been here before and we can do this again.
The Mission has adapted our services to reduce the risk of community transmission and provide a safe environment for street whanau, clients, staff, volunteers and supporters.
SERVICE CHANGES
Homeless Outreach and Support Service
Our team continues to support people who are homeless and vulnerably housed by connecting with them to check on their health and well-being, as well as provide them with essential items such as food and clothing.
Transitional Housing
We continue to run our two transitional housing units, James Liston Hostel and Te Whare Hīnātore. During COVID-19 we have also introduced a third accommodation facility to house those in need of emergency housing. We have made changes to service protocols to ensure the safety of every person using those services. This includes immediately reducing the number of people onsite by moving some residents to other suitable venues.
Detox
The Mission’s Detox centre is open. It provides a range of services for people struggling with addiction, including assessments, a residential social detoxification centre (‘Elm Street’) and a team of Community Alcohol & Drug Workers.
Haeata Food Service
Until further notice, Haeata, our dining area is open from 11.00am – 1.00pm providing takeaway bags of nutricious food. All community activities have been cancelled for the time being.
Family Food Parcels
To make an appointment for a consultation to receive a food parcel,
please call: 0800 864 357
PLEASE BE ADVISED THAT WE DO NOT DELIVER FOOD PARCELS. PICK UP ONLY FROM CENTRAL AUCKLAND.
If you live in South Auckland, you can contact our partners who will be able to assist. They are:
- Papakura Marae on ph: (09) 2972036
- MUMA Marae located in Favona on ph: 0800 866 862
Furniture and Household Goods
Under Level 3 we are unable to accept donations of food, clothing, furniture and household items. Please keep checking back for further updates as events unfold.
Calder Medical Centre
The Auckland City Mission’s medical centre, Calder Centre, now provides consultations in person, or by phone or video.
Consultations which take place in person must be pre-booked and are limited to COVID-19 testing and flu vaccinations.
To make a face to face, phone or video appointment, please phone 09 303 9207. Please do not come to the Calder Centre without having made an appointment as you will be turned away.
If your consultation can’t be completed over the phone, you will need to come to the Mission (23 Union Street) and will be given instructions at the front of the building. Please follow those instructions carefully.
The Calder Centre team is still here to support and care for our patients’ health so please continue to make and keep appointments.
If you have any questions at all, please contact the medical receptionist 09 303 9207.
Pharmacy
The pharmacy continues to operate as an essential service. The door is shut and the pharmacist communicates with the Calder Centre staff by phone to ensure patients receive the medication they need.
DONATION CHANGES
Please be advised that at Level 3 we are unable to accept donations of food, clothing, furniture and household goods. Please keep checking here for further updates. We are however, very grateful for your cash donations.
To donate:
- Please visit aucklandcitymission.org.nz and press the Donate button.
- Online, with the Mission’s bank account 1230 11 0520064 00
- By cheque, addressed to Auckland City Mission, PO Box 5352, Victoria St West, Auckland 1142
OP SHOPS
Our Op Shops are currently closed.