Standing with
in desperate need

Covid-19 Updates

If you need a food parcel, please call on 0800 223 663 to make an appointment.  Please note demand is exceptionally high at the moment so please do call back if you can’t get through initially.

During the August 2021 COVID-19 level 4 lockdown, the Auckland City Mission is working hard to keep people we support, our staff and volunteers safe.   All you need to know should be below – if you have any other questions please get in touch on [email protected]   He waka eke noa.



During the August 2021 lockdown, the Mission will operate the services below.  Please check back for any updates.

HAEATA (COMMUNITY DINING ROOM): will be open 10am – midday every day at 23 Union Street, for a take away bag of pre-packaged food. Please note we can not serve food in the dining room due to the Level 4 restrictions so are only offering a take away service.

FOOD SECURITY: if you need a food parcel, please call on 0800 223 663 to make an appointment.  Please do not come for a food parcel without a booking as we are at maximum capacity and need to adhere to strict COVID-19 protocols.   Please note we do not deliver food parcels. Thanks and please take care.


CALDER HEALTH CENTRE: the Calder Health Centre team is available for phone and video consults, Monday to Friday 8.30 – 4.30. If you have any COVID-19 symptoms and require a test, the team can help with that too. Contact the team on 09 303 9266 for any medical and health related support.

STREET TO HOME: the team will be making only essential and / or urgent visits.

JAMES LISTON HOSTEL: remains open for current residents and is not taking new residents during lockdown.

TE WHARE HIINAATORE: remains open for current raukura and is not taking new raukura during lockdown.

DETOX: remains open for current residents. It’s yet to be confirmed if new residents will be admitted during lockdown.



During the August 2021 level 4 lockdown, we can not accept donations of goods or food from members of the public.  Please keep an eye on this page to see when our Depot is next open – and thanks for wanting to support the Mission’s work!

If you would like to support the Mission’s work and donate:

  • Please visit and press the Donate button.
  • Online, with the Mission’s bank account 1230 11 0520064 00



Our shops are closed during the August 2021 Level 4 lockdown.  You can shop online at our Trade Me store.



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