Standing with
in desperate need

Crisis Care & Community Services

Food Service and Food Parcel Requests

“When we arrived at the Mission, we had nothing – no food, no clothes or anywhere to stay. The people at the Mission found clothes for the kids, nappies for the baby and found us a place to stay for the weekend.” – Crisis Care & Community Services client

If you require an emergency food parcel, please call 0800 223 663

When an individual or family is unable to access food, they can call our food service team for emergency food support. The Mission’s food parcels are designed to feed a family or individual for 4 days to get them through an immediate crisis. Food parcels are made up of simple items that families can make intoFoodbank filling meals, along with essential toiletry items.

Please provide the following information when requesting food assistance:

  • Photo identification
  • A decline letter from WINZ showing that no special need grant is available.
  • A bank statement with at least the last 10 transactions listed.

The Auckland City Mission distributed over 45,000 emergency food parcels in 2020.

Click here to find out what items go into every Mission food parcel.


Working in Partnership:

The need for food support is not limited to those who are able to visit the Mission in the Auckland CBD. For this reason, the Mission works in partnership with four other organisations, or “satellites,” enabling these organisations to provide food parcels to people living in their local areas. These satellite partners include: