Please note while Auckland is at COVID-19 level 3 lockdown, we are working hard to keep the people we support, our staff and volunteers safe. Most of our services are operating within contactless guidelines. We cannot accept food or goods donations from the public at levels 3 & 4.  Click here to get help.

What we do

Help, whenever it’s needed

Aucklanders helping Aucklanders.  That’s what we do.

Every day at the Mission, we respond to poverty and great need in our city. People come to us when they need access to permanent and sustained housing, enough nutritious food to eat, and when their physical and mental health is compromised.

Some people access our services to help them through a short and difficult time in their life. Others need a sustained and long-term plan for support.  We offer support for however long and in whatever way needed. For some people that’s simply one of our many services, for others that’s a complex journey with our full support.

Our services have evolved as the city’s social needs have. We respond to these needs with care and compassion while advocating for a reality where there are enough suitable homes, enough money for nutritious food and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’.

To support people when they need it most, we have a team of many.  From highly skilled social and health workers to professional management and business support crew, to dedicated volunteers and generous donors.  Every person plays a crucial part in ensuring we can provide support in the best possible way.

For every person we connect with, we commit to safely providing hands-on support and peace of mind for as long as someone needs us.

Every story we hear is unique. Every person is different. And that’s why every person gets their own treatment and action plan.

On arrival at the Mission,

an Assessment Professional will…

Talk through a person’s situation in-depth to really understand the issues that have led them to us.

Offer immediate practical assistance where required, such as food or warm clothing.

Provide advice and develop a plan to help resolve any deeper issues.

Make referrals to our other services to help ensure the best outcomes.

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In the last year, generous

Aucklanders like you have

helped Aucklanders in need...

575

home visits to
provide community
based support

48,679

emergency
food parcels
distributed

17,054

health consultations

536

drug and alcohol
assessments