Please note while Auckland is at COVID-19 level 3 lockdown, we are working hard to keep the people we support, our staff and volunteers safe. Most of our services are operating within contactless guidelines. We cannot accept food or goods donations from the public at levels 3 & 4.  Click here to get help.

For food

We provide food in the Auckland CBD. We also work with three partner organisations to provide food parcels to whānau in their local communities outside the CBD.

Find out more about the different help available below.

Do you need assistance with food?

Food from the Mission

If you don’t have enough kai for yourself and your family and need a food parcel, please call 0800 223 663. Our team is here to help from 8.30am to 4.00pm, Monday to Friday. Food needs to be picked up from our site in Grafton – we do not deliver.

Please do not come for a food parcel without a booking as we are at maximum capacity and need to adhere to strict Covid-19 protocols to ensure everyone’s safety. Kia kaha.

Here’s what you need to do:

  1. Call 0800 223 663.
  2. Tell us what you need (how many people are in your whānau etc).
  3. Make a time to collect your food.
  4. Bring ID (so we can make sure you’re getting the right parcel).
  5. Enjoy your kai!

When we talk to you, we may also be able to help you with other situations you might be facing and link you in with other services.

You can check what kind of things are in a typical food parcel below.

Find out where your local foodbanks are.

You must call to make an appointment:

0800 223 663

Monday to Friday, 8.30am to 4.00pm

FAQs

What's in a food parcel?

Every Auckland City Mission food parcel contains ingredients necessary to create simple, nutritionally-balanced meals.  Alongside the core items, a few extra things might be included, depending on what has recently been donated. Following is a list of the items that go into a standard family-size food parcel.

2 x Cans of Baked Beans 420g

2 x Cans Tomatoes 400g

2 x Canned Vegetables 400g

2 x Canned Soup 420g

2 x Canned Fish 420g

1 x Flour 500g

1 x Packet Teabags

1 x Rice 1kg

1 x Pasta 500g

1 x Cereal 375-400g

1 x Meat 750kg (or egg/other non-meat alternative)

1 x Margarine 500g

1 x UHT Milk 1 litre

2 x Loaves bread

1kg Potatoes

1kg Carrots

1kg Onions

2kg of fruit

 

Extras as available

Can I request certain items and special dietary requirements?

Every Auckland City Mission food parcel contains ingredients necessary to create simple, nutritionally-balanced meals. Although most parcels have the same items, you can request particular items and, as long as we have those in stock, they are popped into the parcel.  That means if you have particular dietary requirements or need pasta but not flour that week, you can get what you need. Alongside the core items, a few extra things might be included, depending on what has recently been donated.

Food from Ngā Whare Waatea Marae

Manukau Urban Māori Authority

Here’s what you need to do:

  • Call 0800 686 232 between 10am – 2pm, Mon to Fri.
  • Catchment area is Māngere, Ōtara, Ōtāhuhu, Mt Wellington, Flatbush, Royal Oak, Hillsborough, Papatoetoe and Manukau.
  • No walk-ins.
No walk ins. You must call:

0800 686 232

Monday - Friday, 10am - 2pm

Food from Papakura Marae

Here’s what you need to do:

  • Call 0800 826 274 or 09 297 2036 between 9am – 11am, Mon to Fri
  • No walk-ins.
No walk ins. You must call:

0800 826 274

09 297 2036

Monday - Friday, 9am - 11am

Food from Manurewa Marae

Here’s how it works:

  • Online applications open from 9am Monday to Friday
  • The form will become inactive once the max limit is reached.
  • It will become active again the following day.
  • Manurewa residents only.
  • No walk-ins.

Apply online using the form below:

https://forms.gle/a27RNPdKRxC5fgCE6

Haeata Community Centre

If you need a hot, nutritious meal you are welcome at our Haeata Community Centre seven days a week, 365 days a year.

It’s at 23 Union Street at the back of the building and food is served from 8.00am to 11.00am, with takeaway food bags for lunch.

Please note, during Covid-19 alert levels 3 and 4 this service is available from 10.00am to 12.00pm.

You can even join in some of the activities at Haeata if you like – there’s always something going on.

Contact us

23 Union Street, Auckland Central

09 303 9266

At Covid-19 alert levels 3 and 4, 10.00am to 12.00pm

Every day of the year, 8.00am to 11.00am

Testimonials