Volunteer

Tīpene Funerals volunteering at Haeata, Auckland City Mission

Join us in making a difference in peoples’ lives

We have a range of opportunities from working in our community dining room Haeata, packing food parcels, helping out in our op-shops, and sorting second hand donations.  

We welcome volunteers who can commit to regular, ongoing support. This helps you understand our systems and processes while building and strengthening relationships with staff and whānau over time. 

Please note – Christmas volunteering is not yet available for booking. If you wish to volunteer around Christmas, please enquire by email and we can put you on a communications list for opportunities.   

If you have a specific skillset you’d like to volunteer or for any other volunteer enquiries, please email us at [email protected] . 

Volunteer Opportunities

Individual Opportunities

Breakfast Service at Haeata (HomeGround, Hobson Street, CBD)  

Monday – Sunday (2 Shifts)  

7.30am – 11.00am & 8.00am – 11.30am. 

  • Volunteer in our Haeata dining room serving free breakfast to our community. 
  • Activities include: Preparing food for serving, food service, general kitchen duties such as dishes and cleaning before, during and after service, stacking of shelves, topping up supplies, maintaining cleanliness in the dining room and back of house areas during service. 

Food Service Assistant (Boston Road, Grafton)  

Monday, Tuesday, Thursday & Friday (2 Shifts) 

9.00am – 12.00pm & 12.30pm – 3.30pm. 

  • Assisting our food team to pack food parcels and distribute to clients. 
  • Activities include: Activities include packing boxes of food, filling orders, packing fruit and vege bags, stocking shelves, tidying and organising workstations and areas, breaking down of boxes, and wheeling trolleys to cars of people receiving food.  
  • Reasonable level of physical fitness required, some heavy lifting up to 20kgs. 

Mission Grocer (HomeGround, Federal Street, CBD) 

Tuesday, Wednesday, Thursday & Friday (1 shift) 

10am-2pm. 

  • Assisting our food team to run Mission Grocer, an affordable grocer for fresh produce and other grocery items for the City Community. 
      • Activities include: Activities include setting up store in the morning, filling pre-ordered grocery bags, maintaining a clean and tidy store, updating prices and stock as items sell out, taking payments (card and cash), creating a welcoming atmosphere and engaging with the community that comes in. 

Retail Op Shops – Donation Sorting (Symonds Street, Upper CBD)  

Monday – Saturday (2 Shifts)  

9.00am – 12.00pm & 12.30pm – 3.00pm. 

  • Work in our retail space on Symonds Street, helping to organise donated goods. This is open to any skill level and no experience with retail required, however it would be great for someone with a keen interest in fashion and textiles. 
  • Activities include: Sort and prepare donated clothing and household goods, organise distribution to our other Op Shops. You may also be required to steam and hang clothing, ticket items and sort other in kind donations. If you’re interested in retail and fashion, this is a great option for you. 

Retail Op Shops – In-store Volunteering (Glen Innes / K-Road / Symonds Street / Federal Street Pop-Up).  

Days and shifts vary by store. 

  • Activities include: Work alongside our team to help sort clothes, display and rotate goods for sale, maintain a clean and tidy store, assist with any other tasks as required. 

Other Opportunities 

We regularly have new roles and opportunities come up, which we advertise to our current volunteers when opportunities arise. These activities may include  

  • Modelling (Retail Services) –  volunteers are welcome to sign up to model some of the clothing at our retail stores and participate in a photoshoot for our social media content  
  • One-off fundraising events including annually the Cook Off and Big Mission Home  
  • Special Skilled roles including administration support (when requested by staff), writing group, gardening, and more as requested by our services 

Registration Link: 

Individual Registrations – Members of the public looking to volunteer on an ongoing basis. 

** The minimum volunteer requirement for individuals is a commitment of approximately 2 shifts per month for 6 months. 

FAQ

Can I do a one-off volunteer shift?

Unfortunately, we do not offer one off opportunities at this time for individuals unless joining us within a corporate group (see below for more info on this). We welcome volunteers who can commit to regular, ongoing support. This helps you understand our systems and processes while building and strengthening relationships with staff and whānau over time.

How old do I have to be to volunteer?

Volunteers must be aged 18 years or over. We do allow volunteers 16 and over with Donation Sorting at our retail stores- please enquire for more on this.

Can I volunteer for Christmas?

Christmas volunteering is not yet available for booking. If you wish to volunteer around Christmas, please enquire by email and we can put you on a communications list for opportunities.

Something else?

Please contact [email protected] for more information.

Corporate Opportunities

Food Parcel Packing Assistant (Boston Road, Grafton)  

Groups of up to 5 Volunteers 

Tuesdays & Thursdays (2 Shifts) 9.00am – 12.00pm or 12.30pm – 3.30pm. 

  • Activities include packing boxes of food, filling orders, packing fruit and vege bags, stocking shelves, tidying and organising workstations and areas, breaking down of boxes, and wheeling trolleys to cars of people receiving food.  
  • Reasonable level of physical fitness required, some heavy lifting up to 20kgs. 

 

Food Parcel Packing Assistant (NZ Food Network, Penrose)  

To support the packing of food boxes for Auckland City Mission – Te Tāpui Atawhai, we provide volunteers at NZ Food Network. 

Groups of up to 10 Volunteers (Larger groups up to 15 through enquiry only, depending on availability) 

Monday – Thursday (2 shifts) 8.30am-11.30am or 12pm-3pm 

Fridays (morning only) 8.30am-11.30am (flexible change to 9.30am-12.30am if preferred – request in advance) 

*This opportunity is fully booked for June. Shifts from July onwards available through enquiry to [email protected] 

  • Activities include packing boxes of food, tidying and organising workstations, sorting fruit and veg, assembling/breaking down of boxes.  
  • Reasonable level of physical fitness required, potential for heavy lifting up to 20kgs. 

 Donation Sorting – Retail Op Shop (Symonds Street, Upper CBD)  

Groups of 3-4 volunteers 

Tuesday – Saturday (2 Shifts) 9.00am – 12.00pm or 12.00pm – 3.00pm. 

  • Activities include sorting and preparing donated clothing and household items for distribution to our social services and op shops, steaming and hanging clothing, labelling items, and sorting other in-kind donations.  
  • The volunteer booking system only allows maximum of 2 per group, however please let us know to extend this if you have more volunteers (maximum 4).  

Breakfast Service (Hobson Street, CBD)  

Groups of 3 – 5 volunteers  

Maximum 3 volunteers if you have not volunteered in this service before as we will need an experienced volunteer to join you. 

Monday – Sunday 7.30am – 11.30am. 

  • Activities Include: preparing food for serving, food service, general kitchen duties such as dishes and cleaning before, during and after service, stacking of shelves, topping up supplies, maintaining cleanliness in the dining room and back of house areas during service. 

 

Registration Link: 

Corporate Registration –  opportunities for corporate organisations and community groups. 

** We operate on a flexible self-scheduling system which allows you to view and book shifts online.  If this sounds like a good fit for your team, then we invite you to create an online profile for your company. 

FAQ

How do I register my organisation?

Please enter your first name & last name into the FIRST NAME Field, and enter your organisations name into the LASTNAME Field. We recommend that you choose a generic username and password that you’d be happy to share with members of your teams who are likely to book opportunities in the future. Our preference is one account holder per organisation.

What happens once I've registered?

Once you have registered there are some backend processes that need to be actioned. We will review and process your application as soon as possible. Once complete, we will send further  instructions on how to view availability and book volunteer opportunities. Many thanks for taking the first step to volunteer your time with us!

What are the

benefits of volunteering?

Gain work experience & learn new skills

Flexible scheduling app - work when you want, where you want!

Provides a meaningful sense of purpose

Social connection and belonging

Team building

Improves mental health & wellbeing