Standing with
Aucklanders
in desperate need

Social Detoxification Service

Social Detoxification Servicewalking

Addiction is a vicious cycle that can be very difficult to break without access to the right support. People who misuse drugs and alcohol often face devastating impacts on their emotional, mental and physical health.

The reasons why people develop addictions vary, but may include using addictive substances to deal with grief or loss, experiences of trauma or violence, or mental health issues.

The Mission provides a range of services for people struggling with addiction, including assessments, a residential social detoxification centre (‘Elm Street’) and a team of Community Alcohol & Drug Workers.

Auckland City Mission is working with Innovation Unit ANZ and the Waitemata District Health Board (WDHB) to co-design a new model of care for social and medically managed withdrawal detox services at HomeGround.  The project will help us understand the current experience for people who use the Mission’s and WDHB’s existing withdrawal services and the staff who deliver them.  The aim is to bring together and build on the strengths of the Mission and WDHB, and ultimately create a new world-class withdrawal service for the Auckland region.  To find out more about the Mission’s HomeGround Project, follow the link here.

The Mission has been a godsend for our family. No one else would help us as we struggled with our son’s binge drinking.

To speak with an Alcohol & Drug Community Worker, phone 09 303 3016 between 9am – 5pm, or email us.


Comprehensive Support

From the first step in a person’s fight against addiction, the Mission can help. Together, the Elm Street team and Community Workers provide comprehensive support:

Before Detox

  • Assistance with treatment options
  • Budgeting advice
  • Emergency food and clothing

Throughout Detox

  • Assistance with co-ordination between client, treatment facility and support group
  • Encouragement to complete treatment
  • Assistance sorting out additional problems, such as debt

Ongoing Support

  • Support when dealing with agencies, such as the courts and WINZ
  • Recovery review
  • Assistance to obtain housing and employment
  • Vocational training and voluntary support.