Food Service and Food Parcel Requests
To request a food parcel please phone: 0800 223 663
“When we arrived at the Mission, we had nothing – no food, no clothes or anywhere to stay. The people at the Mission found clothes for the kids, nappies for the baby and found us a place to stay for the weekend.” – Crisis Care & Community Services client
Emergency Food Parcels
When an individual or family is unable to access food, they can call our food service team for emergency food support. The Mission’s food parcels are designed to feed a family or individual for 4 days to get them through an immediate crisis. Food parcels are made up of simple items that families can make into filling meals, along with essential toiletry items.
Clients are asked to provide the following information when requesting food assistance:
- Photo identification
- A decline letter from WINZ showing that no special need grant is available.
- A bank statement with at least the last 10 transactions listed.
The Auckland City Mission distributed over 35,000 emergency food parcels in the last financial year (from July 2019 to June 2020).
Click here to find out what items go into every Mission food parcel.
Working in Partnership:
The need for food support is not limited to those who are able to visit the Mission in the Auckland CBD. For this reason, the Mission works in partnership with four other organisations, or “satellites,” enabling these organisations to provide food parcels to people living in their local areas. These satellite partners include:
- Papakura Marae, 29 Hunua Road, Papakura, ph: 0800 826 274
- Manukau Urban Maori Authority (MUMA): 31 Calthorp Close, Mangere East ph: 0800 686 232
For emergency assistance with food please call us on 0800 223 663